All products and prices quoted are delivered only within Ballarat, Victoria, Australia and transported via refrigerated vehicles that conform and are licenced with current Australian food safety standards and requirements. If we arrive and there is nobody home to receive your order, we'll find a suitable spot to leave your order in an insulated box.
Deliveries are only available on scheduled days stated on our online shop. In order to receive delivery within the closest scheduled delivery day your order must be in by 4pm the Wednesday prior.
All our prices are in Australian dollars (AUD) and GST is charged where applicable. Product prices are updated regularly to reflect the current market prices of livestock and different levels of demand. We accept all major credit cards via Paypal secure payment.
We endeavour to ensure that all products listed on our website are in stock and reflect true and accurate pricing.
Orders will only be sent once confirmation of payment is confirmed. In the event that an ordered item is not available or we are unable to fulfill your order, you will be notified to arrange an agreeable alternative. Please feel free to contact us at firstname.lastname@example.org or call to confirm deliveries 0458 174 498
Please choose carefully, as we are unable to accept returns and / or give refunds if you have changed your mind or stored the product incorrectly. Being perishable it is essential to refrigerate or freeze your products upon removing them from the insulated box to ensure the products shelf life.
If you do experience a problem with your order please contact us on 0458 174 498. It is important that you notify us within a 48 hour period of receiving your order. Any issues reported after this time may not result in a refund or return of product.
You are encouraged to check your order at time of placement carefully and at delivery and ensure it is delivered in a refrigerated state relative to ordered product. You are then responsible to correctly store the product in refrigerated or frozen conditions within an appropriate time frame.
You must pay the fees and charges online using the online payment methods. Paypal, a secure payment platform which accepts all major credit cards.
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